Hi there! That seems frustrating - especially with such a new machine setup. I'm wondering if you feel like the mask fits properly?
While we wait for some of the other community members to chime in, I thought I might leave a couple of articles here that may have some helpful information in there. In this one (https://sleepapnea.sleep-disorders.net/living/trying-new-cpap-mask) Mike talks about his specific ResMed mask fitting/changes; though, I'm not sure if you're using the exact same machine/mask. And this one (https://sleepapnea.sleep-disorders.net/living/cpap-mask-troubleshooting) gives some more general guidance for troubleshooting mask issues.
Additionally, if you haven't already, it might help to discuss this issue with the doctor, sleep tech, or respiratory therapist that helped you get the machine to see if they could help with the fitting issues. We hope everything gets cleared up soon! Keep us updated if you can. Warm wishes, Alyssa (Team Member)